Making Faces

face

I was torn from my sleep by the sound of my daughter’s screams. I rushed across the hall and saw Jessie standing in front of her bedroom window. When I wrapped my arms around her, I noticed her pajamas were soaked with sweat. The screams tapered off and gasping sobs replaced them; her tiny body heaving as it attempted to take in more air than her lungs would allow.

I picked her up and carried her into my room. We sat on the bed and I held her until she’d calmed enough for me to ask what happened. She shook her head. Hot tears spilled down her cheeks.

“Please, sweetheart – I promise it’s okay. What happened?”

Jessie’s wide, blue eyes stared into mine, still leaking away the memory of whatever trauma she’d endured. She pulled my nightgown, beckoning me to come down to her level so she could whisper something in my ear. I obliged.

“There was a big girl in my window making faces at me.”

I lifted my head again to look at Jessie, still feeling the hot condensation from her breath in my ear.

“A big girl?,” I asked, puzzled. Jessie nodded and wiped her eyes on her sweaty pajamas.

“Come on,” I told her, forcing a smile. “Let’s get you in the tub. I’ll let you use my bath bomb.”

For the first time since the ordeal began, a smile flashed across her face. Finally.

As we waited for the tub to fill, Jessie held me around my waist. Her crying had stopped, but she still trembled. I stroked her hair and told her it was okay, over and over, while wondering what could have possibly scared her so badly. This type of episode was entirely unlike her. Quite the contrary; I’d always walk in on her sneaking peeks of scary movies on TV even though I’d told her, in no uncertain terms, that she wasn’t to watch them. But still, even though she’d seen some creepy monsters and murderers, they’d never given her nightmares.

When the tub was filled and the bath bomb was releasing bubbles and glitter and scents that delighted and relaxed Jessie, I helped her out of her pajamas and into the water. She sat there peacefully as her tiredness caught up with her again. Her eyes closed. I continued stroking her hair.

After a little while, knowing she needed to go back to bed, I shook her awake. She opened her eyes and saw me, prompting a smile. But then she stiffened, her eyes widening, and screamed again. I reached into the tub and grabbed her, trying to hold her close, but she pushed and clawed at me, trying to get away.

I cried out to her, “Jessie, what is hap –” and I stopped. Out of the corner of my eye, I saw something behind me. Something at the window.

I whirled around, yanking Jessie against my back as I shielded her from something I hadn’t even properly seen. But soon I had. And my own panicked shriek drowned out that of my daughter.

Peering in through the bathroom window was a round, wide face. Pale white with small, jaundiced eyes, it pushed against the window screen until it fell out and clattered on the floor. The face moved toward us on a dowel-thin, articulated neck connected directly to its chin.

“Get out!,” I shouted, mustering up as much violence in my voice as possible.

The neck was blocking our path to the door, and the hideous face turned and stared directly at me before opening its mouth and saying one word: “Jessie.”

A paralyzing wave of incomprehensible terror bloomed inside me. The voice was low and droning, like a normal woman’s voice slowed and pitched down an octave. I felt Jessie stiffen against my back and she pressed her face against my spine, as if trying to hide inside me.

More neck came through the window, the vertebrae bulging against its tight skin as it swayed in the space around us like a long finger with a hundred knuckles.

“Jess……ie.” The voice was even deeper now; I felt it in my chest and bowels.

The face moved toward me and I struck it with my fist. My hand thudded uselessly against its forehead. Before my eyes, the face began to change. Its features elongated, then contracted. Its mouth stretched to its earlobes, then shrank down to a pinhole. The entire topography of its cheekbones and chin and jaw shattered, then reformed. A second later, I was looking at a terribly deformed version of my daughter.

“Jessie.” It exhaled heavily. Hot, stinking breath filled my nostrils.

The strength in my arms vanished. The stability in my legs evaporated. I dropped to the floor, helpless. Jessie was exposed.

“Jess…ie.” The long neck wrapped around my daughter like an anaconda and pulled her toward the window. Jessie, no longer screaming, struggled to breathe against its constricting grasp. Her face reddened. The terrible thing drooled black fluid onto the top of her head. Jessie stopped struggling. She, and the creature, disappeared into the night.

My body regained its strength and I bolted to the window. In the dim light of the crescent moon, I watched the long legs of the thing carry my daughter away into the woods.

I called 911. The police came. They investigated for days. I was the only suspect in her disappearance, but as days turned into weeks and weeks stretched into months, the trail had gone cold. Even if I was still a suspect, they had nothing to even hint at me being the reason for her disappearance. And, in fact, there was evidence to the contrary.

During the initial investigation, when every nook and cranny of the house was looked at, when every piece of furniture was upended, and when every inch of the property was examined, there were only two pieces of evidence; neither of which had anything to do with me, other than to help corroborate my story.

The first morning of the investigation, officers noticed a trail of glitter from the bath bomb stretching from the bathroom window all the way through the yard and high into the trees at the mouth of the forest. When an officer scaled one of the trees, he found glitter stuck to leaves 25 feet up. It was strange, they admitted, but in their words “glitter gets everywhere.”

While they were quick to dismiss that as direct evidence, they couldn’t explain the other thing they found. Smeared across the window in Jessie’s room was the greasy, distorted shape of a woman’s enormous face. When the lab analyzed the cells that’d been left behind, the results were “inconclusive.” The samples were deemed “non-viable.” To me, that meant they wanted to hide what they’d discovered. After a long while, the active investigation was closed.

It’s been six years since Jessie was taken. I live alone in the same house, and every night, I go to bed wishing my daughter would come back to me. Recently, I noticed my bedroom windows had started getting dirty faster than they usually did. I washed them and didn’t think much of it. Not until this morning.

This morning, I woke up to find the outside-facing side of every window covered in grayish, translucent grease. For a while, I struggled to understand what had happened. Then I got to the picture window in the living room. It, too, was filthy. But there was something in that filth. Outlined against the wide piece of glass was the impression of a large face and a thin, articulated neck. The same face I’d seen that night. And next to it, clear as day, was the print of another, smaller face.

Jessie’s face.

Supported by the same, terrible neck.

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My only experience with ASMR

asmr

I’ve been dealing with anxiety my entire life. Whether in social situations, work situations, or even at home by myself, feelings of panic rise to the surface and consume me. Medications don’t work. Therapy doesn’t work. Each day, I wake up knowing at some point before I go back to bed, I will feel like the world is about to collapse around me.

I heard about ASMR online. For those who don’t know, it’s short for Autonomous Sensory Meridian Response. Basically, it’s an induced euphoric response that supposedly causes deep relaxation and a sense of wellbeing. I’ve never been relaxed. I’ve never been well.

Like all “natural” products designed to elicit a positive biological response, the ASMR space on the Internet is full of bullshit. Countless fraudsters and faux-experts tout extraordinary claims, and while scientists have found no direct correlation between ASMR and health, mental or otherwise, those who sell ASMR-related products will tell you it’s the next big thing. The thing “doctors don’t want you to know about.” Needless to say, I was skeptical.

Skepticism, however, in the face of daily panic, can often upshift into something resembling hope. I did my research. I sifted through claims and medical information with my untrained, but nonetheless determined, mind.

Another problem with something like ASMR is that people claim they know what they’re doing, when, in fact, they’re just trying to get hits on their website. YouTube, for example, is full of kids talking seductively into their microphones while dull synthpop plays in the background. Those are the top hits for ASMR. You need to dig deep before you find something you think is legit.

And I did.

Last year, I found an ASMR site run by a university in Ukraine. The cursory listen I gave seemed relaxing enough; a soft voice over gentle electronic pulses and the certain sounds from nature, like running water. The associated imagery was abstract and colorful, reminding me of Easter palates and springtime flowers. The samples were only five minutes long. To access the rest, they needed credit card and shipping information. At least the subscription came with a free Blu-Ray copy 8-10 weeks later.

I plugged in my payment information, name, and address, knowing American Express would cancel any fraudulent charges in the event the Ukrainians wanted to scam me. I wasn’t particularly concerned about that, though. The payment went through, and I was greeted by a “Members Only” page and libraries filled with various ASMR videos. I put on my noise-cancelling headphones, clicked the first video, and set it to fullscreen.

The world melted away. For the first time in my life, I felt relaxation overtake the omnipresent anxiety. Peace washed through my mind and passed in a wave down to my chest and throughout my limbs. My sensation of self vanished. Whatever this university had developed, it was a miracle. Enraptured by the sights and sounds and sensations, I remained in my chair for two straight days.

I awoke to the feeling of my headphones being torn off and a rough hand shaking my shoulder. Panic bloomed within my chest, but agony quickly overtook it. My legs and lower back were searing with hideous pain and I screamed, only to have the same hand clasp over my mouth.

“Shut up,” came a voice with a thick accent. A Ukrainian accent. “Scream again and we’ll take even more. Do you have any money in the house? Any jewelry?”

I tried to shake my head, which was pinned back against the computer chair from the man’s brute strength. “No,” I grumbled behind his hand, tears streaming down my face from the overwhelming pain.

“Good. Now sleep for another hour or so.” He strapped the headphones back on my ears and straightened me up so I was facing the monitor again. Before slipping back beneath the waves of bliss, I realized I’d been strapped in my chair. I didn’t know why.

After an hour, the video ended. The audio cut out. The pain returned. I screamed again, this time alone in my apartment. I was still strapped to the chair. I looked down at my legs, certain they were broken or slashed by the intruders. But my legs were gone. My screaming stopped and everything blurred. I reached for the phone on my desk and managed to dial 911 before passing out, my hand groping at the pain in my back where my left kidney had been.

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The Perils of Live TV

cook

One of the biggest misconceptions about live television is that it’s actually live. Let me tell you a secret: nothing is live. Everything has a built-in delay, just in case something unexpected happens. It’s not so much out of concern for the viewers, but for the advertisers. The last thing Pampers wants to deal with is some British actor saying “cunt” on a talk show or an NFL quarterback getting paralyzed after a big hit. It’s bad for the brand.

I work for the Food Network. Over the last ten years, we’ve moved from basic cooking instruction to a more “reality TV” style; lots of competitions, celebrity cameos, that whole thing. Lots of people didn’t like the change, but we got a big uptick in the younger demographics as a result.

One of the problems with capturing a younger demographic is holding onto them as they transition into an older one. Let’s say, for example, when we started with the reality TV shows, we got a viewer named Jenny. Jenny was 22 when she first saw Ace of Cakes and became a regular viewer of the network since then. She was fresh out of college, had few responsibilities, and was enjoying being a kid.

Fast-forward nine years. Jenny’s 31 and a stay-at-home mom. Her priorities are far different than they were when she was 22. She has two children, and, on weekdays, she babysits her brother’s twins as well. Instead of eating out all the time like she did at 22, Jenny’s responsible for feeding a household. She doesn’t have time for reality shows anymore and she wishes her cable company offered the Cooking Channel – the sister station to the Food Network that offers more how-to programming.

There are hundreds of thousands of Jennys across the country – first generation captures from the reality-TV era who yearn for more instructional programming. But it’s a balancing act. If the Food Network goes back to their original format, they lose the potential for new, younger viewers. If they stay with primarily reality-based programming, they lose all the Jennys out there.

Our goal, and by “our,” I mean: me and my team at the network, was to create a show to bridge that gap. After the success of The Kitchen, a Saturday morning program featuring four of the network’s biggest stars as they cook exciting recipes and give tips and techniques, we were tasked to make something for the weekday morning viewers.

We ended up creating a show that featured two of the network’s top chefs, a live studio audience, and Q&A from online viewers. It was going to be as interactive a show as we’d ever made, and the twist was, it would be “live.” Now, remember what I said about “live” TV. Sure, the audience would be there watching the chefs cook and asking them questions while they did, but the online questions would be from emails. The delay would be 30 minutes.

It was a huge success in the various test markets. We had one show to go with the stand-in chefs before the show went national, this time in Oklahoma, but there was a problem. There had been a tornado warning in the county. It had since expired, but the audience was about half of what it should’ve been. We decided to go with it anyway, since we figured a lot of the at-home audience would still be inside after the storms. They’d be watching.

Right away, there were technical issues. Even though the tornado warning had passed, there were still frequent lightning strikes and other atmospheric disturbances all around the station. Things still went on, however, and the chefs started cooking.

The first problem came when the cream wouldn’t whip. The chef made a show out of it, poking fun at the behind-the-scenes staff and trying it again with a new container of cream. Again, nothing. In my ear, one of the producers said it might have been because of the storm. He didn’t sound like he knew what he was talking about.

The chefs gave up on the whipped cream and decided to make a creme anglaise. Those require eggs. Two eggs were cracked into the mixing bowl without incident. The third, though, was bad. It was blood-red, clumpy, and smelled terrible. The odor permeated the studio quickly and I saw the audience members holding their noses. When I held my own, my fingers came back bloody. I hadn’t had a nosebleed since I was a kid. We cut to a commercial.

Neither chef was happy. They agreed to scrap the whole “dessert first” idea and just go directly to the entree. No one would complain about the basic steak-and-potatoes main course, especially in cow country. The kitchen was reset and the show resumed.

The downward spiral continued. As thunder boomed outside, loud enough to be picked up by studio microphones, the mixer for the potatoes started to smoke and emit sparks before the chef yanked the plug out of the wall and threw the whole thing in the sink. “Just goes to show you guys, disasters can happen in any kitchen,” he joked to the audience, still obviously irritated but trying to play it cool.

Potatoes got mixed and mashed by hand and the chefs fielded questions about whether or not milk or cream should be used. There was another thunderclap and the studio lights flickered. I’ve always hated working in these satellite studios – compared to the main studios in New York, these were like living in the dark ages.

The lights stayed on, thankfully, and the half-hour delay caught up to the beginning of the show. All over Oklahoma, people watching the Food Network were about to see the show for the first time.

Problems aside, the potatoes came out great. During a commercial, I had an intern get me a spoonful. I should’ve had him get me a bowl. Didn’t matter – after the broadcast, I’d be able to eat all I wanted.

The studio audience, to their credit, had taken all the technical problems in stride. I hoped the TV audience would do the same, and figured they would, as long as they didn’t turn the TV off in disgust at the sight of that egg.

The chefs moved on to the steak. Each discussed their favorite techniques; one preferring a sous-vide style followed by a blast in a hot pan, while the other advocated grilling it over hardwood charcoal. Both methods would be used and the lucky studio audience would get samples to taste and choose their favorite cooking method.

The cast-iron pan was hot and the grill, despite the powerful fans sucking away the smoke, filled the studio with the savory aroma of burning hardwood. I was starving.

Chef Bob cooked his steak first, then showed the audience the perfect edge-to-edge pinkness that only a sous-vide cooked steak can achieve. The crust on the outside was magnificent. Maillard would have been proud. Wind battered the studio walls and more thunder rolled by. The power went out.

Everyone in the studio groaned, but not as loud as the executive producer. We were in a time slot. Even with the delay, which we could shorten if we had to, there was a hard out a the top of the hour when Chopped! was scheduled to air. The last thing we wanted was to have the show just cut off entirely. If the power didn’t come back on before the delay was used up, it’d look awful. Plus, we’d have to issue refunds to the local advertisers who’d purchased that time.

We waited. And waited. And waited. We had less than a minute of delay left before the power went back on. The whole team was galvanized into action and, with only one second of delay left, we resumed filming.

For the first time in about 20 years, the broadcast was fully live. I thanked God we weren’t in front of a national audience, because if someone screwed up and said a bad word, the FCC fines we’d have to deal with would be crippling.

More thunder rumbled outside as the chef talked about how sous-vide was a nice novelty, but almost everyone, in reality, preferred a grilled steak. He seasoned as he talked, obviously comfortable with the cameras and the audience who hung on every word. The grill, which had to be refilled with more charcoal to bring it back up to temperature after the delay, was screaming hot again. The chef used his laser thermometer to take the temperature of the coals. 733 degrees. Perfect for the initial sear.

Another clap of thunder and the lights flickered again. I felt my stomach leap with panic, but the lights stayed on. We only had 11 minutes left before Chopped! came on.

With the seasoning complete and the audience dying to see the steak get cooked, the chef picked up the rib eye with his tongs and carefully placed it on the searing grill.

The other chef began to scream. Everyone, including the production crew, jumped. With expertise honed by years in television, the camera operators instinctively turned the cameras toward the screaming man. 31 studio audience members and 14,000 households across Oklahoma watched as the chef’s skin blistered and charred.

“What the fuck is going on?,” the executive producer shouted, his voice clearly audible over the screams of pain and panic. Before the cameras could pan away, the chef’s eyes burst in an explosion of boiling lachrymal fluid and blood. The skin on his nose, forehead, and cheeks bubbled and blackened.

As EMTs rushed toward the man, one of them knocked over a carton of eggs and sent the contents splattering across the floor. Behind me, with a sound I will never forget for as long as I live, Dave, the sound engineer, crumpled to the floor with his body in knots of hideously broken bones; his skull caved in and leaking brain matter onto my shoes.

The loudest thunderclap yet drowned out even the panicked shouting and screams of pain. And that was it. When all was said and done – whatever it was that had been said and done – Dave was dead. The chef was dead. The cameras had never stopped rolling. Not until Chopped! came on.

The Food Network settled lawsuits for the better part of a year. Needless to say, our show wasn’t picked up. No one could ever figure out what had happened, but the funerals I attended and the trauma endured by the audiences, both studio and remote, are proof enough that I didn’t imagine it. If you know anyone in Oklahoma who was watching the Food Network on April 11th, 2015 between 10 and 11am, ask them what they saw. They’ll tell you. I’ll bet they haven’t watched a single live broadcast of anything ever since.

And yes, the network got an FCC fine from the producer saying “fuck” on air. They were okay with the burning skin, for some reason.

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Allison’s Loss

bridge

I am a nurse at the elementary school where my daughter, Allison, was a student. The route to school would take us over a wide river which bisects the town. By necessity, we must use one of two bridges. The main bridge is part of the highway, while the other is a smaller, narrower one for local traffic. We used to take the highway, but constant construction had narrowed the lanes by quite a bit which resulted in awful backups. The timetable for completion was another couple years, so we were stuck taking the local one until that whole mess got taken care of.

Allison was terrified of that bridge. The guardrails are quite low; maybe three feet. Also, there’s no physical divider between the inbound and outbound lanes. Years ago, there was a terrible accident involving a drunk driver who crossed into the other lane, struck another vehicle, and sent them both careening into the river below. Five people died – one of whom was May Dougherty – Allie’s best friend.

There was a bit of an uproar when the bridge was repaired and no new safety measures were implemented. The cost for upgrades, we were told, was simply too high for the town to bear. We were assured the bridge was safe and the accident, while tragic, didn’t indicate an inherent problem with that particular crossing. Basically, we were told to suck it up and take the highway if we didn’t like it.

Following the death of May, Allie changed. Her bubbly, outgoing attitude became sullen and brooding. We did everything we could to help her cope with the devastating loss, but little was accomplished. Her therapist said it would take time. We’d have to be patient and allow Allie to grieve on her own terms. Even Allie’s habit of talking to May over the course of the day was to be seen as a coping mechanism; a child’s way of saying goodbye.

Allie resumed school soon after her May’s funeral, and that was when the trouble started. To drive over that bridge with Allie in the car was to learn what it is like to be a torturer. My heart would break as she sobbed and pleaded with me not to take the bridge. If we were stopped at the light before the crossing, she’d fumble with the door handle and try to get out, only to be stopped by the safety locks. Each day she’d arrive at school a red-eyed, dishevelled mess. No one, especially an innocent and kind nine-year old, should have to start their days like that.

My indignation and dismay didn’t change anything. Those rides to school were some of the worst moments of my life. Allie would sob in the backseat and call out to May, begging her to come back and keep the bridge safe for us and everyone else. When we’d reach the other side, Allie would weep and mumble to May about what was going on at school and how everyone else in their class missed her. The only saving grace was that we could take the highway bridge on the way home; traffic was usually light at that time. I couldn’t imagine having to subject Allie to the local bridge more than once a day. I doubt she’d ever get anything done at school if she had that to look forward to when she left.

On March 12th, 2014, Allie came to the breakfast table with a smile on her face. I almost dropped my coffee mug when I saw her; it was as if the daughter I’d lost had finally come home. She was chipper and talkative. She mentioned a spelling test her class was going to have and how her teacher promised a cupcake to the student with the highest grade. Her friend, Christina, was the best speller in the class and Allie was so excited for her to win the cupcake.

Allie talked and talked while she ate her eggs and I got ready for work. I could scarcely believe the improvement she was exhibiting. We finished up our morning routines and got in the car. Allie always insisted on sitting in the back after May’s accident, but that day she got up front with me. We pulled out of the driveway and headed for the school.

There were no signs of concern on Allie’s face as we got closer to the bridge. She chatted with me most of the time, but began informing May about the spelling test/cupcake event that she’d told me earlier. May had also been close with Christina, so apparently it was very important that Allie fill her in on their friend’s impending good fortune.

We stopped at the light at the intersection ahead of the bridge. The light turned green and I drove forward, waiting for Allie to realize where we were and start crying. The opposite happened. She began to giggle – the gleeful, musical sound I’d missed so much. As she laughed, she talked to May.

“May, look how blue the water is! I’m so glad it’s almost Spring and it feels a lot warmer now, doesn’t it? I bet the water’s still cold though. Is it cold? Does it bother you?”

I glanced over at Allie and saw her staring at the water on the other side of the guardrail. She kept talking.

“I don’t mind the cold too much as long as there’s no ice but I don’t see any ice. There’s no ice right?”

“No, there’s no ice.”

The reply came from the backseat. I whipped my head around and saw a figure in the seat behind Allie. It was gray and dripping, with a hideous indentation in its skull and a Y-incision in its chest. Green-blonde hair cascaded over its bruised, bony shoulders. May.

I gasped and turned back toward the road only to see a car stopped dead in front of me. I slammed on the brakes and swerved. Our car hit the guardrail and the vehicle in front of us, pushing the front of our car up onto the rail. Allie was still smiling, apparently unhurt, and whatever I’d seen in the back seat was gone. I reached out for Allie to make sure she was okay, but an impossibly powerful jolt slammed through the car as another vehicle hit us from behind at full speed.

The jarring sensation of the collision was replaced by a sickening, slow lurch as our position shifted from being half on the guardrail, half on the low sports car that’d been in front of us, to a gradual, helpless topple over the rail into a freefall. I couldn’t scream. I saw the water below rushing toward the windshield in a surreal, sunlit haze, and the moment before we hit the river, I glanced sideways at Allie.

Her eyes were closed and a smile was etched across her face. Nothing but the impossibility of the situation registered with me, so when I saw a gray hand reaching from the backseat and unlocking my daughter’s seat belt, I felt little more than acknowledgement.

Then we impacted. I felt my collar bone splinter behind my seat belt. Pain and shock blinked white in my vision and the breath was torn from my lungs. The car righted itself in the water and began to sink.

Allie was embedded up to her neck in the windshield and was dangling over the dashboard and the useless, flaccid airbag. A pile of skin and hair had been pushed down to her shoulders and the water rushing in around her was tinged with red. I have no words for what I felt upon seeing her like that.

I struggled to get out of the sinking car but knew I’d have to wait for it to fill before I could open the door. I wasn’t strong enough to break the window and my shattered collarbone made it impossible to try. We sank.

The car hit the river bottom right when it had filled enough to let me open the door. I gulped in the last bit of air, unlocked my seat belt, and swam out and around to Allie’s side. The devastation to her face and head, despite being blurred by the water, still haunts me to this day. When I reached her side and tried opening the locked door, I knew there was no way I could go back around, unlock it, and try to extricate her. My lungs burned. I felt hot tears leaking out of my eyes and I began to swim up, knowing if I didn’t move fast I’d succumb to hypothermia and die with my daughter. Part of me wished I had the courage to do so.

As I swam, I stared down at the wreck. Then I saw something that made me stop kicking. Another person was standing next to the car. I could see greenish-blonde hair floating in a cloud around her gray head. It was May. She wrenched open the door and with one powerful pull, removed Allie from the windshield. Blood bloomed from her head like the spores of a decapitated mushroom.

The girls looked up. My vision blurred and my feet automatically started kicking again as my body fought to bring me to the surface. I kept watching. My head breached a moment later, but not before I saw the something; something I’ve told my husband, my doctors, my minister, and everyone else who might listen: May and Allie joined hands and began to walk across the muddy bottom of the river in the direction of the lake it fed into. While they walked, Allie turned around to face me, and with her skull grinning, waved goodbye.

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